Thursday, 18 February 2021

A new digital transformation hub, developed by the Infoxchange Group and funded by Lord Mayor’s Charitable Foundation, is set to help Australian not-for-profits build digital capability and resilience for a post COVID-19 world.

The hub, which will be launched in 2021, will bring together capacity building programs, access to technology solutions, web-based resources and tailored advice to help organisations have an even greater impact.
The onset of the COVID-19 pandemic highlighted ongoing technology challenges faced by the non-profit sector; only 30 percent of not-for-profit organisations had the technology in place to easily adapt to staff working from home.1
“COVID-19 caused enormous disruption to the way we work. It emphasised how important it is for not-for-profits to have efficient, reliable technology in place to keep supporting communities and making the biggest impact possible,” says Infoxchange CEO David Spriggs.
“The Digital Transformation Hub will address these challenges in a one stop shop that will empower not-for-profits to deliver services more effectively, improve staff productivity and better serve communities in need.”
The Hub will assist organisations on their digital transformation journey and will address common challenges including:

  • Access to affordable and fit for-for-purpose technology solutions
  • Lack of skilled technical resources to advise on digital technology
  • Resources and funding to assist with the implementation of digital transformation initiatives
  • Staff and volunteer digital skills and capability.
Lord Mayor’s Charitable Foundation is leading the support of the Digital Transformation Hub together with Gandel Philanthropy, as part of the Foundation’s support of organisational and sector resilience, particularly in the wake of the COVID-19 pandemic.
Foundation Chief Executive Officer Dr Catherine Brown OAM says the Digital Transformation Hub will build the capability of the not-for-profit sector as it responds and recovers from COVID-19, especially in the face of increasing demand for services and the need to make major steps in the transition to a zero-carbon economy in the next ten years.
“Lord Mayor's Charitable Foundation is pleased to be working with Gandel Philanthropy to support Infoxchange's new Digital Transformation Hub. We see the Hub as providing a strong platform from which not-for-profit leaders and consumers can use digital tools to innovate and transform service or program delivery, develop refreshed financial models, strengthen collaborations across sectors, and ultimately become future ready for whatever challenges lie ahead,” says Catherine.
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